Privacy Policy

We are Harperwoods from, Delhi, India - 110019. In this Privacy Policy, references to "you" mean any person submitting any data to us or our agent or the Site.

If you have any comments or suggestions, we would be pleased to receive them by emailing us at info@harperwoods.com

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse most of it without having to provide personal details. 

Data that we collect

We may collect various information if you seek to place an order for a product or use a service on the Site. We collect, store and process your data for providing a service on the Site. We may collect your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number. We may additionally collect information about your personal preferences and body measurements. We need this information in order to allow you to go ahead and use services provided or we plan to provide by our website or associations & affiliations. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered. 

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed by our company INI InfoTech Pvt Ltd, a company registered in India. 

You must only submit to us or our agent or the Site information which is accurate and not misleading, and you must keep it up to date and inform us of changes. We treat your personal access data confidentially and shall make all reasonable efforts not make it available to unauthorized third parties. 

We do not sell or rent your personal information to third parties for their marketing purposes. We view protection of your privacy as a very important community principle. We understand clearly that you and Your Information is one of our most important assets. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure. 

Other uses of your personal information

We may also send you other information about us, the Site, our other websites, our affiliates, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. 

Competitions

For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition. 

Third Parties and Links

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy. 

Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We do not access or store your payment information. This position is completely handled by our payment processor. We maintain physical, electronic and procedural safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity. You are responsible for protecting against unauthorized access to your password and to your computer. We suggest using a unique strong password to log in to your account to further limit hacking or stealing of your data from our servers.

Consent

By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy. 

Copyright

We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial purposes is not allowed. Infringements may be subject to legal action. This Privacy Policy can change at any time to include/exclude clauses and Harperwoods does not bear responsibility for updating Users on the same. 

Grievance Officer:

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Grievance Officer
M-38 LGF, Kalkaji,
New Delhi 110019
India
Phone: +91-11- 40532047
Email: info@harperwoods.com
Time: Mon - Sat (9:00 - 18:00)